NYC Designer Outlet Inc. Policies Terms and Conditions

Our products are brand new and 100% authentic items are made in their respective European designer factories. Department store lots are purchased direct with no middleman. While we are not authorized dealers for these brands or designer, we have relationships to buy excess inventory and overstock from licensed distributors and allowing us to offer authentic designer products below wholesale.

Product Availability:

New items arrive weekly and are sold on a first come first serve basis, prices are not guaranteed on an ongoing basis due to market and currency fluctuations inventory.

Billing:

In order to prevent unauthorized use of your card we will need to verify that your shipping address is approved by you. If your shipping address is different from your credit card billing address we will call your card issuer to verify the address. If the alternate address is not on file we will ship your order to your verified billing address only.

You will receive an email confirmation when your order is shipped. If any item is not in stock we will not charge your credit card for that item until it ships. Please email shipping@nycdesigernoutlet.com with any questions regarding the shipping and tracking of your order.

U.S. Shipping Policy:

Wholesale orders are processed within 3-7 business days.

We offer preferred shipping via FedEx with tracking number and signature release required.

Once and order is shipped it usually takes 2-5 days shipping time depending on location in the US. Orders placed before 3pm EST typically arrive in 5-7 business days. Delivery time is not guaranteed and order may be delayed during on or around national, state, or religious holidays.

Shipping cost is determined at checkout time based on your location, total shipment weight, and the method of delivery. We reserve the right to change the delivery method if the new method results in both a lower cost to you and improved delivery service.